Looking through the lens…

Looking through the lens... with detail. Observing by listening and watching to what users have to say. Seeing in action, the fast-paced environment. The vast amount of tools and systems in use just to get the job done. Trying to understand the users current knowledge of features with-in a system vs their limitation on time … Continue reading Looking through the lens…

Uncertainty?

As human beings we assume a lot, but realising after it's not the case anymore. We accept those that have worked longer in employment to know more. But when we talk about agendas, we realised that's not the case. Opening up and talking about topics we enjoy can show how in depth knowledge we may … Continue reading Uncertainty?